Returns & Exchanges

At Ascension, we want you to be fully satisfied with your purchase; if you are not completely happy, we offer a seamless 30-day return window for all unworn and tagged items. Our goal is to ensure your wardrobe reflects your highest standards through a hassle-free exchange and refund process.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Place the original items with all tags attached into the shipping mailer and include the printed return authorization slip inside the package.

3

Ship It Back

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Quality Inspection & Refund

Once our team receives and inspects your items, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing